payactiv complaints

We always try our best to do our job well, and your kind words make it all worthwhile. The . Know whats possible to save or spend, get help with budgets, savings, and debtall in the Payactiv App. If you're ready to get a Payactiv demo, we suggest getting in touch for a look at the product and quote. All five stars is for Ned not this company.I've been having an issue since Feb 10. Payactiv Customer Success Payactiv 663 views 1 year ago Bridging the Gap to Financial Wellness Payactiv 267 views 1 year ago PayActiv Explainer Video ADP 1.3K views 3 years ago 5 Apps That. How do businesses offer Payactiv to their employees? Yes. Payactiv Visa Card users with direct deposit enjoy free real-time EWA transfers and additional exclusive discounts. 24/7 live customer support from Payactiv Open a support ticket with our Service Team Full Name * Email * Phone Company Name Message * * These fields are required. There is no fee to load money on your prepaid Visa card or to use your card in many locations, including at 37,000 MoneyPass ATMs across the country. I should have listened! PLEASE GIVE DAVIS M A RAISE HE DESERVES IT & BEYOND, NICEST AGENT EVER! Their support team provides on-site implementation and training where required. :), I cannot say enough about Devon and Grace. Have a blessed day. Conclusion. If your employer doesnt partner with Payactiv, then this provider might not be worth the trouble. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. You can get your paycheck two days in advance but only if you sign up for a Payactiv Visa Prepaid Card. :). Everybody! Credit Karma Mortgage, Inc. NMLS ID# 1588622|, Credit Karma Offers, Inc. NMLS ID# 1628077|, Credit Karma Credit Builder (McBurberod Financial, Inc.) NMLS 2057952 |. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Hi Jennifer,Please accept our sincerest apologies for all the inconvenience that you had to face. This product doesn't have any reviews yet. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. How many times can you use PayActiv in a pay period? Comes with the option to change your due date so you wont fall behind on repayments. Hi Hadar,We sincerely apologize for the inconvenience. Please call Member Support at 833-675-0553 or email legal@creditkarma.com or mail at Credit Karma, LLC, P.O. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. We're available 24/7/365. but Davis M deserves a raise plus more. Consider another cash advance option if your employer isnt enrolled. While Payactiv touts no minimum card balance requirement, no activation fees and no monthly maintenance fees, there may be other fees depending on how you get and use your cash. J.P. Morgan Wealth Management Review: Plans Tailored to Your Financial Goals, Dosh Review 2023: Getting You the Most Back on Your Purchases. Companies can ask for reviews via automatic invitations. If your employer partners with Payactiv, youre automatically eligible to use this service. In terms of security, no app is 100% secure. Hi Doroyane,We're glad that our representative could help you resolve your issue. With low fees and no interest charges, plus robust features that help you manage your money, PayActiv can help you take better control of your financial future. Pay bills, stay ahead of fees, and handle the unexpected with the greatest of digital ease. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Have a wonderful day. Up to 2 days early deposit of your paycheck2. Hi Elizabeth,Thank you for taking the time to write a review about your experience. He was very knowledgeable and suggested the best way to access my money the fastest way possible. The review found that, on average, the cost to borrow $500 from a payday lender in Louisiana for four months was $435, or an interest rate of 405%. Beginning with your second direct deposit of at least $5 from the same source, Central Bank of Kansas City (CBKC) will post the funds to your Payactiv Visa Card when we receive it, rather than on the effective date. I just being honest tho this company is no good. Advances can reach 50% of your earned wages though some employers may limit how much you can borrow. Thanks again Ronnie, Hi Rika,Thank you for taking the time to write a review about your experience. Traditional real estate investments are limited to people with significant financial resources. Many borrowers are keeping a close eye on this court hearing, as they could GOBankingRates Best Banks 2023 scores and rankings are objectively determined by our It works with existing systems and theres no cost to the business in offering Payactiv services as an employee benefit. Zachary Marshall gave me the best customer service that Ive ever had!! Agent after agent kept telling me to wait an additional 24 hours. they were quick at responding and helping me find a solution! If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. Be sure to include your Employer's name, Employee ID, and Mobile number. LoanPro is a core lending software which specializes in the servicing of loans. When compared to the high interest rates of a payday loan or taking out a cash advance on a credit card, however, PayActiv fees are minimal. Mr. Davis worked very hard to help me and work with his supervisor. lawanda moore. However, we'd like to learn more about your situation and what exactly happened. No loansyour money, in your hands. Payactiv is the Consumer Financial Protection Bureaus first approved EWA provider. :). Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. I wish my employer used a more reliable system. We are continually improving the user experience for everyone, and applying the relevant accessibility guidelines. If youre interested in joining PayActiv on your own, youll just need to download the app and create an account with your name, phone number and email. Send funds by phone number. Replies to negative reviews in < 24 hours. Have a blessed day. However, it did earn a TrustPilot score of 3.3. Learn how we maintain accuracy on our site. Payactiv partners with companies of all sizes, including Walmart, Visa and Amazon. Hi Loretta,We're glad that we could help you resolve your issue. PayActiv earned its 4.7 score from GOBankingRates based on the following features. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. finder.com compares a wide range of products, providers and services but we don't provide information on all available products, providers or services. 20072023 Credit Karma, LLC. When possible, please email us your concern at support@payactiv.com with "App reviews" in the subject line. If you have questions about Payactivs security policies, contact the company on its website. Employees can access their money immediately, pay for hours worked, load it on a Payactiv card or get cash at Walmart. This product doesn't have any reviews yet. Consider alternatives before opting for a short-term loan: Payactiv pay advance app is not currently available on Finder. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. :). Hmm, It sounds like youre looking for Customer Support instead of our Sales team. PayActiv is best for workers whose employers are already using the service, as it is a free and easy way to spend your pay as you earn it, without waiting for your next paycheck. It's pretty simple, actually. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. Payactiv costs nothing to the employer. Have up to $250 automatically deposited into your account for a $9.99 membership fee. However, there are very few additional fees. while there was some slight communication issues between the rep and I after explaining my situation properly, Jay M handled the issue extremely quickly and professionally. Learned alot about financial stress and that I was not alone. It goes against our guidelines to offer incentives for reviews. Like Empower and PayActiv, Dave also offers money management features. 2023 Trustpilot, Inc. All rights reserved. PayActiv achieves high marks in both areas. Thank you!! Advertiser Disclosure: Many of the offers appearing on this site are from advertisers from which this website receives compensation for being listed here. Sign up for our daily newsletter for the latest financial news and trending topics. This is maddening. It powers financial innovation by giving users the tech . Alan Davis was very awesome. PayActiv offers a toll-free customer service phone number to call for support and also has an online live chat and an email for those who prefer not to speak on the phone. +18 years old, Direct deposit, Meet minimum income requirements, Live in eligible state. One of our representatives will be reaching out to you shortly. The Equifax logo is a registered trademark owned by Equifax in the United States and other countries. A instant EWA was not going through even though I submitted for instant pay, a 1.99 fee. Its available to part-time and full-time salaried workers, as well as hourly workers. They don't care at all.. don't use payactive..please don't. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. Payactiv, previously known as Earned Wage Access (EWA), is a Public Benefit Corporation and Certified B-Corp that aims to bring financial security to lower-income hourly workers by providing them with on-demand, real-time access to their earned wages. Powered by Payactiv, Wallet gives you the foundation to keep your finances on track and the tools you. by PayActiv "Good safety net" 5.0 (2) Taylor C. Sales representative . Ned is amazing. Optional, only if you want us to follow up with you. Head to our FAQ page for answers to common questions regarding Payactiv services. Davis M has saved the day once again! Have a blessed day. Tried to not update my full money! Have a blessed day. Advice to Management Hi Courtney,Thank you for taking the time to write a review about your experience. Was never asked what the issue was. It goes against our guidelines to offer incentives for reviews. Dave has a unique feature that helps you find side gigs to earn a little extra cash, which can help if you are consistently running short before payday. PayActiv Complaints: What Users Dislike Even though the app received mostly positive feedback on app stores, some users expressed concerns. Anyone can write a Trustpilot review. Regular source of income, Verifiable bank account, US citizen, Ages 18+. If youre considering using Payactiv, here are a few things to know. 5000+ G2 reviews. Perhaps most importantly, you can take a cash advance of up to 50% on your earned pay with no fees or interest charges. One drawback is that Empower charges an $8 monthly fee. When possible, please email us your details at support@payactiv.com with App reviews in the subject line. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. We may receive compensation from our partners for placement of their products or services. The app is high-rated on the App Store and Google Play store. I called three to four times the last two days and Im so glad I got Natalie this time. As such, it permits employees to access up to 50% of their paycheck prior to payday. Have a blessed day. Many employees have reported that they were unable to withdraw their earned wages despite their employer updating their hours in the system. One of our representatives will be reaching out to you shortly to assist you. Heres how Payactiv compares to Earnin, another popular cash advance app. It takes a holistic approach to improving financial wellness and employee satisfaction. Business Profile PayActiv, Inc. Financial Services Contact Information 4880 Stevens Creek Blvd #102 San Jose, CA 95129-1276 Get Directions Visit Website Email this Business (877) 910-8400 Primary. Credit Karma is a registered trademark of Credit Karma, LLC. 2023 Payactiv, Inc. All Rights Reserved. I hate my job use this company. Stay away from this bank. Sometimes operating in conjunction with payroll companies such as ADP, it serves employees of FedEx, Pizza Hut, and. Payactiv Payactiv Write a Review Starting Price: $1 Alternatives to Payactiv Claim this Software page Payactiv is available for Cloud, iPhone, iPad and Android. Additionally, many customers complain about bugs with the Payactiv app, causing unnecessary headaches and problems accessing funds. These offers do not represent all deposit accounts available. You are about to post a question on finder.com: document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); 32 East 31st Street, 4th Floor, He fixed the issue, even when my phone died and I called back. Image: Man sitting in his living room, on the floor in front of his couch, looking at a Cleo cash advance on his mobile phone. Youll also pay a $1.99 fee if you are picking up a cash advance at a Walmart Money Center. You might also be interested in the following buyer guides: We take our research process seriously and want to make sure we are presenting our readers with the very best solutions in a given. Payactiv uses time and attendance data to provide earned wage access to employees. Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. A former editor of a newspaper in Beirut, Anna writes about personal, student, business and car loans. Advance up to $250 from your paycheck plus get access to your paychecks up to 2 days early with direct deposit. Many of the offers appearing on this site are from advertisers from which this website receives compensation for being listed here. Dont use Payactiv. How long does it take to get money from PayActiv? Otherwise, read on! While we are independent, the offers that appear on this site are from companies from which finder.com receives compensation. A team member will be in touch ASAP. Image: Woman on the street looking at her mobile phone. Davis M was very helpful. There are two levels to consider in examining the safety and security features of PayActiv: protection of your money and protection of your financial information. Meanwhile, I will be overdrawn due to lack of funds. Credit Karma is committed to ensuring digital accessibility for people with disabilities. We'll do everything we can to make sure we do better in the future. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. 2023 Trustpilot, Inc. All rights reserved. One of our representatives will be reaching out to you shortly to assist you. If you're transferring money to your PayActiv prepaid Visa, you should receive the funds instantly. Direct deposits of paychecks may also appear on the PayActiv debit card up to 2 days before they would normally be processed. UKG Wallet, powered by the mighty Payactiv, experienced an update that has caused it to no longer update my hours. One of our representatives will be reaching out to you shortly to assist you. We'd like to turn this around and resolve your issue ASAP. However, you will pay a fee of up to $1 per day, capped at $5 per month, each time you use the program to make a bank transfer, load your card, pay a bill using your prepaid Visa or use the money for Uber or Amazon. Hi Amy,We sincerely apologize for the inconvenience. Payactiv is slow to update employees' accounts with their earned wages, despite repeated requests from users. Hi Angelica,We sincerely apologize for your negative experience. Editorial Note: This content is not provided by PayActive, Empower or Dave. Have a blessed day. Receive and send funds to other members. Hence, our vision is simple bring financial security, dignity, and savings to the millions experiencing financial stress. Payactiv works by partnering with employers to offer advances on their earned wages. Some reviews on Trustpilot point out the company's unreliability, stating that Payactiv has very poor customer service, which is hard to reach. Thanks for signing up, we send our newsletter every Tuesday and Thursday! Information technology & services. Mission Lane Visa Credit Card Review 2023: Is This Credit-Building Card Worth It? Oops! One of our representatives will be reaching out to you shortly to assist you. Hi Tasha,We sincerely apologize for your negative experience. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. Payactiv can be used by businesses of all sizes. I have never had a bank tell me they can't accept my money back due to a time frame block my card and everything. Have a blessed day. PayActiv offers a toll-free customer service phone number to call for support and also has an online live chat and an email for those who prefer not to speak on the phone. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. If your employer is enrolled with Payactiv, you can pick up your advance in cash at a Walmart Money Center. To many glitches, and its a nightmare having to deal with customer service! We'd like to turn this around and resolve your issue ASAP. See this Kraken review to learn the pros and cons of Kraken. I will never forget this. Faster access to your money. One of our representatives will be reaching out to you shortly. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. Join today. View Payactiv SDS-IT revenue, competitors and contact information. Just spoke with Davis M. He fixed my issue in less than 5 minutes and was very courteous! When possible, please email us your concern at support@payactiv.com with "App reviews" in the subject line. Be sure to include your Employer's name, Employee ID, and Mobile number. But it also has 116 complaints on the website and received only 2.63 stars from BBB customer reviews. Workers whose employers are part of the PayActiv EWA program can receive a cash advance of up to 50% of their pay earned. So far weve moved $5B+ in wages to workers, helping save $400M+ in predatory fees and penalties.**. Harry Maxwell was Very polite, explained each step to help me to get back in my account,, and took his time with me he was very very helpful and help me in so many ways and took his time. With the help of Capterra, learn about PayActiv, its features, pricing information, popular comparisons to other Benefits Administration products and more. Payactiv has partnered with 1500+ businesses and served over 2 million users since its inception in 2012. Since its inception in 2012, the company has worked with over 1500 organizations and served 2 million+ users to collectively withdraw over $5B in earned wages. I will never use this card again and I will tell everyone I know to never get one. Latest Reviews. Update: After seeing my posted review, Jasper from UKG Wallet contacted me to rectify the situation. Get connected with multiple lenders you might qualify with even if you have bad credit. All Rights Reserved. As a proud B Corp, Payactiv holds itself to the highest verified standards of transparency and accountability. Get live support 247 Live chat Start chat now Call us toll-free 1 (877) 937-6966 For International Customer Service: 1 (510) 404-0525 Check our FAQ for common questions View FAQs Either way we need more Ronnie OConnors.Thx Again for your help Ron, Hi there,Thank you for taking the time to write a review about your experience, it's always rewarding to hear such kind words. I'm so grateful to have had the wonderful customer service he was able to provide for me. Thanks to both of them for getting this resolved n the excellent customer service. Money accessed through PayActiv will show as a deduction on your next paycheck. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). He was kind and patient with me and was able to fix my paycor app issue within minutes. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. Applying for PayActiv is easy. By clicking the 'Subscribe Now' button, you agree to our Terms of Use and Privacy Policy. Our team will be in touch ASAP. Devin Myer's, can you help? :), I am changing my review again because grace helped me out with no problem. I always have a problem and no one can fix it. With fees no higher than $5 a month, Payactiv is a lot less expensive than overdrafting your bank account, getting a credit card cash advance or taking out a payday loan. In 2020, Payactiv released a short film titled, "We Heard You." PayActiv is the first Early Wage Access program approved by the Consumer Financial Protection Bureau. It has been a week. You can only get your advance two days ahead of time, and youll have to sign up for a prepaid debit card to receive the funds. :). We never take money from vendors during our research phase and rely heavily on practitioners and experts to help us recommend the right software. Compare OrbisPay vs. Payactiv using this comparison chart. No cost to open a Payactiv account where you can easily manage your everyday needs and plans for the future, In 2012 we innovated the way to get paid when you work, not two weeks later. We'd like to turn this around and resolve your issue ASAP. Our hope is that our vendor shortlists and advice are a powerful supplement to your own research. We may also receive payment if you click on certain links posted on our site. View our transaction pricing details. If your employer is enrolled in the Payactiv EWA program, youll be able to access funds from your paycheck up to two days in advance (four days in advance if youre a government employee). Hi Contrast,Thank you for taking the time to write a review about your experience. My earnings were updated, and my bank account was saved from overdraft fees, so I am relieved that this story had a happy ending! PayActiv is not a credit card or a payday loan company. Live support is available 24/7/365 online or by phone, according to the PayActiv website. Her lengthy list of publishing credits include Bankrate, Lending Tree, and Chase Bank. thank you! Payactiv: Enrollment is free. Find her on Twitter, @DawnAllcot. When comparing offers or services, verify relevant information with the institution or provider's site. :), Ronnie OConnor is one of the best customer service employee I ever came in contact with. :). Hi there,We sincerely apologize for the inconvenience. Have a wonderful day ahead! However if you ever need support with this company call the phone number and ask for Ronnie OConnor, twice now this man has gone out of his way to make sure I fully understood the issue I was experiencing and how to correct it and was clear and polite despite me not being so at times and if hes not already running the customer service call center for this company he damn well should be! We also ensure all reviews are published without moderation. PayActiv is a revolutionary fintech company providing a needed service for many workers who need just a little help getting from paycheck to paycheck. PayActiv advances wages that workers have accrued but haven't yet received. :). Customer complaints are largely related to technical glitches that leave people unable to access their funds or manage their money. Grace made sure it happened n it is now resolved. :). Student Loan Forgiveness: Bidens Fresh Start Plan Deemed $34 Billion Success How It Benefits Borrowers, Student Loan Forgiveness: 5 Takeaways From Supreme Court Hearing Day One, country's estimated 7.1 million unbanked households, Access your paycheck up to 2 days early or get a cash advance even sooner, No activation or monthly maintenance fees, Gain financial insights and access to money management tools through the app, Funds up to $250,000 protected through the FDIC-approved Central Bank of Kansas City, Can only access 50% of your net pay as an advance, Some features are only available if your employer is part of the PayActiv EWA program. You may even pay less for Dave than you would with PayActiv, depending on the PayActiv services you use each month. Hi Bill, sincerest apologies for the inconvenience. To resolve your issue we need your account details. Very knowledgeable and patient. We always try our best to do our job well, and your kind words make it all worthwhile. Payactiv is the winner of the Innovative Payments Association's Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. Today I received an unexpected call from a customer service representative updating me on my earnings and making sure everything was together with me concerning pay active I have to admit it is very rare to have great service such as thisThank you pay active for making life a little easier smiles for me to you representative Bell if I'm saying your last name correctly, Hi Latrara,Thank you for taking the time to write a review about your experience. :). Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve. Verification can help ensure real people write reviews about real companies. Using PayActiv is free for many services, including withdrawing funds from a partnered ATM. As a next step you can visit the Payactiv website or read our research on the Best Financial Wellness Software. This could put you at risk of getting caught in a cycle of debt. There was an unknown error. One of our representatives will be reaching out to you shortly to assist you. Fixed my problem, no hesitation! & you guys really need to fix this issue with the app not being up to date & chats closing out & now my earnings chart, isn't trying to show what I made & just stopped after finally popping back up again now trying to stop showing what i madevery frustrating. Payactiv is a great place to work. Hi there,We sincerely apologize for your negative experience. Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. We use dedicated people and clever technology to safeguard our platform. Here are 8 tips for writing great reviews. Both my Payroll department and UKG are supposedly working to fix the problem, to no avail thus far. A team member will be in touch ASAP. Verification can help ensure real people write reviews about real companies. Financial insights With the mobile app you can get financial advice, budgeting tools, tips on saving and a way to track your spending. Have a blessed day. Have a blessed day. Dave charges a $1 per month membership fee, which is much lower than Empower. No credit check, consistent income in the past 2 months from the same employer. m was so helpful he updated my ewa hours so I could handle all my business. Here are 8 tips for writing great reviews. Find out how we combat fake reviews. EWA has not worked for a while. Have a blessed day. Read 4 more reviews about Payactiv Inc. LM. He deserves a huge raise. 24 Reviews Visit Website. Anyone can write a Trustpilot review. Immediate access to wages earned today3. Alan Davis is one of the best Representatives this company has. Have a wonderful day ahead! This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). What stands out about PayActiv is the ability to receive up to 50% of your earned net pay each period as a cash advance. We'd like to turn this around and resolve your issue ASAP. We always try our best to do our job well, and your kind words make it all worthwhile. LoanPro. What Is DiversyFund? Instant funding is available for free through a Payactiv card or for a fee if you send the funds to another account. Product name, logo, brands, and other trademarks featured or referred to within Credit Karma are the property of their respective trademark holders. Very friendly, respectful, it genuinely seems like he enjoy his job or definitely a people person. Join over 2+ Million people and put yourself ahead. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. Hi Victor,We sincerely apologize for your negative experience. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews.